“If your goal is simply to make the problem go away, there may be many ways to do that,” said Robbie Lange, building maintenance manager for the Prairie Band Potawatomi Nation. “But to solve the problem for good takes more than training. Brant cares about his customers, so he finds the best solution for whatever issue may arise.” On December 13, 2021 Brant Greenfield, McElroy’s commercial HVAC service technician, celebrates 10 years with McElroy’s. We appreciate his attention to our customers’ needs, and applaud him for being a great example of our Problem Solver core value.

Overbrook Roots

Brant’s roots run deep in Overbrook, Kansas. His great-great-grandfather grew up there, and Brant’s family lives there today. Brant graduated from Santa Fe Trail high school, where he was on the wrestling team, played fullback and linebacker for the Chargers and was a member of the National Honor Society. “Coming out of school, I didn’t know what I wanted to do,” Brant said. “I went into carpet laying, developed a partnership and did some pretty big jobs.” After marrying Dodie in his mid-20s, Brant decided to go to Kaw Area Technical School to study electrical work, heating and air. “I really enjoy figuring out what’s broken and fixing it.”

The Place to Be

Fresh out of tech school, Brant came to work for McElroy’s for a few of years as a residential HVAC installer. He then worked for a couple of other HVAC contractors for four or five years each. In time, he decided he’d like to return to McElroy’s. “You look around town and you see McElroy’s everywhere, doing all kinds of work,” Brant said. “You talk with people in the trades, and most will say McElroy’s has a great reputation. Having worked other places, I know where it’s best!”

Commercial Service Team

When Brant’s older sons were in fifth and sixth grades, he helped coach their football team with Keith Watkins and Jason Long – both in the McElroy’s commercial HVAC service division. Brant applied for a position with Keith’s crew and was happy to be hired in 2011. “Brant is reliable, takes things in stride and finishes what he starts,” said Keith, McElroy’s commercial HVAC service manager. “He works well with long-term clients and gets to know them and their facilities. He builds relationships and site-specific expertise that our customers know they can count on.”

Valuable and Trustworthy

The Prairie Band Potawatomie Nation (PBPN) is a customer Brant has been serving for more than eight years. Brant is on site every Wednesday, and as needed, to service HVAC systems in a variety of  buildings, such as the Government Center, Health Center, Tribal Police and Fire Department. PBPN’s Robbie Lange said, “Brant is a people person who cares about issues we’re having, and empathizes with the people who are experiencing it. He goes out of his way to follow up with me and confirm that our needs are understood and met. I’ve had an extremely good relationship with McElroy’s, and Brant is a valuable and trustworthy member of their team.”

Sporting Family

Brant and Dodie have three sons and a daughter. Gage is 22 and in the U.S. Navy, 20-year-old Carter is attending technical school, Luke is 15 and a sophomore at Santa Fe Trail High, and Claire is a 13-year-old seventh grader. The family has always stayed busy with the kids and their sporting events such as wrestling, football, volleyball and basketball. They also enjoy the small-town country life in and around Overbrook.

Empathetic Problem Solving

“The McElroy’s commercial service department is a fine-tuned team. We always know where we need to be and what we need to take care of,” Brant said. “I like being in the field and working on my own – figuring out the best solution for an issue. Problem solving means learning new things, and that keeps my brain going.” What keeps McElroy’s going strong for more than 70 years is solid, long-term partnerships with our customers – trustworthy relationships that technicians like Brant continue to build. Thank you, Brant, for bringing an empathetic mindset to problem solving, and for going the extra mile to ensure our customers’ needs are fully met!